Unban Your Realm Royale Account: A Comprehensive Guide

This guide on unbanning Realm Royale account also works for Smite and Paladins accounts as all three games are managed by Hi-Rez Studios.

Currently in Early Access, Realm Royale has quickly become popular in battle royale genre & is competing with top games like Fortnite. Since Realm Royale is a competitive PvP game, it attracts intense competition, which sometimes leads players to seek shortcuts or become frustrated.

With a large player base, Hi-Rez Studios enforces strict rules to prevent cheating, but this can sometimes lead to accidental bans or false positives.

This guide will walk you through appealing ban in Realm Royale, Smite or Paladins, helping you get back into the game if you’ve been banned unfairly.

How to Appeal a Realm Royale Account Ban

If your Realm Royale account gets banned, don’t panic! Impulsive reactions won’t assist and may even exacerbate the situation. Rather, submit ban appeal by following procedures listed below:

1. Visit the Hi-Rez Studios Website: Head to the official Hi-Rez Studios website. Logging in is optional.
2. Submit a Support Ticket: On the top menu, hover over “Support” and select “Submit a Support Ticket.”
3. Fill Out the Appeal Form: The information below must be entered on the ticket submission page:
   • Email Address: Use the email you registered your banned account with.
   • Subject: Use a short, clear subject like “Ban Appeal.”
   • Product: Select “Realm Royale (PC)” for a Realm Royale ban appeal, or choose Smite/Paladins if that’s your case.
   • Category: Select “Account Management.”
   • Sub-Category: Select “Banned Account.”
   • Steam ID: This is optional but recommended, as it helps locate your banned account.
4. Provide Appeal Details: In the “Question” field, explain your situation clearly. If needed, you can also use a professional service to help with the appeal.
5. Attach Files: Only upload relevant documents or evidence; this is optional.
6. Complete the CAPTCHA: Prove you’re not a robot.
7. Submit Your Appeal: Once all fields are filled out, press “Submit.” Your ticket will be sent to Hi-Rez support.

After submitting your appeal, be patient & wait for their response via email. Don’t forget to check your spam folder!

This process also applies to bans from Smite and Paladins. Good luck!

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Frequently Asked Questions

Why was my Realm Royale, Smite or Paladins account banned?
Hi-Rez Studios enforces strict rules against cheating, disruptive behavior and other violations to ensure fair gameplay. While some bans are imposed for deliberate rule violations, others may be the result of miscommunications or unintentional triggers.

Can I appeal ban if I believe it was unfair?
Yes, you can appeal your ban using official support procedure outlined in handbook if you think it was given in error. To help support staff in evaluating your case, be truthful & include all relevant information.

How long does it take to receive response from Hi-Rez support?
Response times can change based on the amount of inquiries & availability of the support staff. It usually takes few days, so you should be patient and keep an eye on your email, especially the spam folder, for their response.

What should I include in my ban appeal?
Don’t forget to include your account’s username, email address and detailed justification for why you think the restriction should be lifted. Cover the pertinent details to bolster your appeal, but omit any extraneous ones.

Is it necessary to provide my Steam ID or other account IDs?
While not mandatory including your Steam ID or other account identifiers can help the support team locate your account faster and streamline the appeal process.

What should I avoid including in my ban appeal?
Keep private information like your credit card number and password private. The appeals process does not require these facts, and Hi-Rez Studios will never request them.

Can I appeal multiple bans for different games?
Yes, since Realm Royale, Smite and Paladins are all managed by Hi-Rez Studios, you can appeal bans for each game following a similar process, but each appeal should be submitted separately for better handling.

What should I do if my appeal is denied?
If your appeal is rejected, carefully read the response to determine why. You can always ask for clarification if necessary, however in certain situations, appeals may be rejected because of unmistakable proof of rule infractions.